Privacy Policy | Accu-Labs

Effective Date: May 1, 2026 | Last Reviewed: May 1, 2026

1. Introduction

Accu-Labs, Inc. (“Acculabs,” “we,” “our,” or “us”) is committed to protecting the privacy and security of information submitted through or collected by our website at www.acculabs.com (the “Site”). This Privacy Policy explains what information we collect, how we use and protect it, and your rights with respect to that information.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of the Site.

This policy applies only to information collected through the Site and does not govern information collected through offline channels, third-party platforms, or contractual relationships with Acculabs customers and vendors, which are separately addressed in applicable agreements.

2. Information We Collect

2.1 Information You Provide Voluntarily

When you interact with our Site — for example, by submitting a contact form, requesting a product information sheet, or inquiring about our services — you may provide:

Full name and job title
Company name and industry
Business email address
Phone number
Geographic location (city/state or country)
The content of your message or inquiry

We collect only the information you choose to provide. You are not required to submit any personal information to browse the Site.

2.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical and usage information, including:

IP address and approximate geographic region (country/state level)
Browser type, version, and operating system
Referring URL and exit pages
Pages visited and time spent on each page
Date and time of visit
Device type (desktop, mobile, tablet)

This information is collected via server logs, cookies, and similar tracking technologies as described in Section 5 below.

2.3 Information We Do Not Collect

Acculabs does not intentionally collect or request the following categories of information through the Site:

Payment card numbers, banking information, or other financial account data
Social Security numbers or government-issued identification
Sensitive personal data as defined under applicable privacy law (e.g., health data, biometrics, racial or ethnic origin)
Personal information from children under the age of 16

If you voluntarily include sensitive information in a free-text field such as a contact form message, we will treat that information with the same protections described in this policy, but we encourage you to limit submissions to information necessary to address your inquiry.

3. How We Use Your Information

We use the information collected through the Site for the following legitimate business purposes:

Responding to inquiries and providing information about Acculabs products and services
Evaluating potential business relationships and processing sales inquiries
Communicating relevant technical updates, product information, and company announcements — recipients may opt out of such communications at any time via the unsubscribe link included in each email or by contacting us directly
Operating, maintaining, and improving the functionality of the Site
Analyzing aggregate Site usage patterns to enhance user experience
Complying with applicable legal obligations and enforcing our rights
Preventing fraud, unauthorized access, and other harmful activity

We will not use your information for purposes materially different from those described above without providing prior notice and, where required by law, obtaining your consent.

4. How We Share Your Information

4.1 We Do Not Sell Personal Information

Acculabs does not sell, rent, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes.

4.2 Service Providers

We engage carefully selected third-party service providers to support the operation of the Site and our business activities. These providers are contractually obligated to process personal information only on our behalf, in accordance with our instructions, and subject to appropriate confidentiality and security requirements. Categories of service providers include:

Website hosting and infrastructure providers
Analytics platforms (e.g., website traffic and usage analysis)
Email delivery and communication services
Customer relationship management (CRM) platforms

4.3 Legal and Compliance Disclosures

We may disclose information when we have a good-faith belief that such disclosure is necessary to:

Comply with a subpoena, court order, or other legal obligation
Protect the rights, property, or safety of Acculabs, our employees, or the public
Detect, prevent, or address fraud, security incidents, or technical issues
Respond to lawful requests by public authorities

4.4 Business Transfers

In the event of a merger, acquisition, corporate reorganization, sale of assets, or other business transaction, personal information collected through the Site may be transferred to the successor entity as part of that transaction, subject to equivalent privacy protections.

5. Cookies and Tracking Technologies

5.1 What We Use

Our Site uses cookies and similar technologies to distinguish you from other visitors and to improve your experience. Cookies are small text files placed on your device when you visit a website. We use the following categories of cookies:

Essential Cookies: Required for the Site to function correctly. These cannot be disabled without impairing Site functionality.
Analytics Cookies: Used to collect aggregate, anonymized data about how visitors interact with the Site (e.g., pages viewed, time on site). We use this data solely for internal improvement purposes.
Preference Cookies: Allow the Site to remember choices you make (e.g., language or region) to provide a more personalized experience.

5.2 Managing Cookies

You may control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may limit your ability to use some features of the Site.

You may also opt out of analytics tracking specifically through standard browser controls or available opt-out tools such as the Google Analytics opt-out browser add-on (available at tools.google.com/dlpage/gaoptout).

For more information about managing cookies generally, visit your browser’s help documentation or www.aboutcookies.org.

5.3 Do Not Track

Some browsers transmit a “Do Not Track” (DNT) signal. Our Site does not currently alter its data collection practices in response to DNT signals, as there is no uniform industry standard for how such signals should be interpreted. We will revisit this position if a consensus standard emerges.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, as required by applicable law, or as needed to resolve disputes and enforce agreements. In practice:

Contact form submissions and related correspondence are retained for a period sufficient to address the inquiry and maintain an appropriate business record, generally not exceeding three (3) years from last contact unless an active business relationship continues.
Technical log data and analytics data are retained in aggregate, anonymized form for trend analysis purposes.
Where you request deletion of your information, we will process such requests subject to legal retention requirements (see Section 8).

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, destruction, or alteration. These measures are commensurate with the sensitivity of the information collected and include:

Transmission of data via TLS/SSL encryption (HTTPS)
Access controls restricting personal information to authorized personnel on a need-to-know basis
Periodic review of our data collection, storage, and processing practices

No method of data transmission over the internet or electronic storage is completely secure. While we take commercially reasonable steps to protect your information, we cannot guarantee absolute security. In the event of a data breach that requires notification under applicable law, we will comply with all applicable breach notification obligations.

8. Your Privacy Rights

Depending on your location, you may have certain rights with respect to your personal information. These rights may include:

Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request that inaccurate or incomplete personal information be corrected.
Deletion: The right to request that we delete your personal information, subject to legal retention requirements.
Objection / Restriction: The right to object to or request restriction of certain processing activities.
Data Portability: The right to receive a copy of your personal information in a structured, machine-readable format (where technically feasible).
Withdrawal of Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising your privacy rights.

9. Additional Rights for California Residents (CCPA/CPRA)

This section supplements the rest of this Privacy Policy and applies solely to visitors and users who reside in the State of California. It is provided pursuant to the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 (collectively, “CCPA/CPRA”).

9.1 Categories of Personal Information Collected

In the preceding twelve (12) months, we have collected the following categories of personal information from or about California residents through the Site:

Identifiers — such as name, business email address, phone number, and IP address
Internet or network activity — such as pages visited, time on site, and browser/device information

We do not collect protected classification characteristics, biometric data, geolocation data, financial information, health data, or inferences about personal preferences.

9.2 Sources of Personal Information

We collect personal information directly from you (e.g., via contact form submissions), and automatically through cookies and analytics tools as you navigate the Site.

9.3 Business Purposes for Collection

We collect and use personal information solely to respond to inquiries, improve Site functionality, and maintain the security of our systems, as described in Section 3 of this policy.

9.4 Categories of Third Parties with Whom We Share Information

We share personal information only with service providers (e.g., website hosting and analytics platforms) under written contracts that prohibit them from using your information for any purpose other than providing services to us. We do not sell or share personal information with third parties for cross-context behavioral advertising.

9.5 Your California Privacy Rights

As a California resident, you have the following rights under CCPA/CPRA:

Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collection, and the categories of third parties with whom it has been shared.
Right to Delete: You may request deletion of personal information we have collected from you, subject to certain legal exceptions.
Right to Correct: You may request correction of inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing: We do not sell personal information, nor do we share it for cross-context behavioral advertising. No opt-out mechanism is required, but you may contact us to confirm this practice at any time.
Right to Limit Use of Sensitive Personal Information: We do not collect or use sensitive personal information as defined under CCPA/CPRA.
Right to Non-Discrimination: We will not deny goods or services, charge different prices, or provide a different level of service based on your exercise of any of these rights.
Authorized Agent: You may designate an authorized agent to submit requests on your behalf. We may require verification of both your identity and the agent’s authorization before processing such requests.

To submit a verifiable request under CCPA/CPRA, please contact us using the information in Section 12. We will respond within 45 days of receiving a verifiable request, with one possible 45-day extension where reasonably necessary.

10. Children’s Privacy

The Site is not intended for, directed at, or designed to attract children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take prompt steps to delete that information from our records.

11. International Users

The Site is operated from the United States. If you are accessing the Site from outside the United States, please be aware that information you submit may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you acknowledge and consent to this transfer. We apply the protections described in this Privacy Policy to all personal information we handle, regardless of the country of origin.

12. Third-Party Websites

The Site may contain links to external websites operated by third parties, including industry associations, regulatory bodies, or partners. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or data practices and accept no responsibility for them.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Accu-Labs, Inc.

Privacy Inquiries

Accu-Labs, Inc., 3433 W 48th Pl, Chicago IL, 60632

Email: privacy@acculabs.com

We aim to respond to all privacy-related inquiries within ten (10) business days.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will revise the “Effective Date” at the top of this document. In the case of significant changes, we may also provide a prominent notice on the Site.

Your continued use of the Site following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

15. Governing Law

This Privacy Policy and any disputes relating to it shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. By using the Site, you consent to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois for the resolution of any such disputes.